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General

How long is the course?

The course is approximately 75 – 100 hours based on your rate of learning.

Do I have to take the courses in order?

Yes. You must first start with the Fundamentals of Real Estate course. Then you must take the four practice area courses. The practice area courses can be taken in any order. Then you must conclude with the Broker course. Note that each course requires a final exam administered by RECA.

What courses do I have to take to become a broker?

You have to take a total of 6 courses. There are 5 pre-requisite courses followed by the Broker Course. The courses are:

 

      • 1 x Fundamentals of Real Estate Course
      • 4 x Practice Area Courses
          • Residential
          • Commercial
          • Property Management
          • Rural
        • 1 x Broker Course

How do I access my free E-textbook?

A free E-textbook is included with your purchase.  When you log into the course, you can find a PDF for each section of the course in a file called UNIT MANUAL shown after the last lesson for each unit.

Should I read the E-textbook (course manual) before I start the course online?

No. The course manual and the online course are the same content. You are urged to read the Session or Unit in the online course material as you work through the course.  You may keep the Unit Manual open in a separate screen to search or to refer back to material presented in the course.

Who do I contact if I have a question about the course content or think the content is wrong?

Email help@rise-academy.ca. Rise may need to review your questions and/or comments with the course developers in order to respond to your inquiry. Your email must include:

1. Your name
2. Your username
3. The course name, the Session number or name, and the applicable page number or the Activity number and question number
4. A copy of the content in question (e.g. screenshot, copy and paste)
5. A description of your question or concern

What calculator should I use for the course?

Download our Calculator Guide.

Technical and Course Navigation

What should I do if I forget my login credentials?

If you’ve forgotten your login credentials, use the ‘Forgot Password’ feature on the login page. If you continue to experience issues, contact help@rise-academy.ca for assistance.

Are there any specific software requirements for the course?

No specific software is required beyond a standard web browser and a PDF reader to access course materials and the e-textbook.

Do I need to configure my browser settings?

Modern browsers typically work with Rise courses without any special configuration. If you experience issues, try these steps: (1) Make sure you’re using an up-to-date browser (Chrome, Firefox, Safari, or Edge), (2) Ensure cookies are enabled (this is the default setting in most browsers), (3) Allow pop-ups from rise-elearning.ca. If you still have trouble, contact help@rise-academy.ca and we’ll help you troubleshoot.

What are the technical system requirements to access Rise courses??

Rise courses are delivered through our secure Learning Management System (LMS). You’ll need: a stable internet connection, a modern web browser (Chrome, Firefox, Safari, or Edge), and a device with a screen large enough to read course content comfortably (computer, tablet, or smartphone).

What can I do if I am having difficulty running the course on my computer or mobile device?

Use the System Checker to ensure that your computer or mobile device meets the minimum system requirements to run the course. Simply click the System Checker icon to activate the tool.

If you experience a technical issue, please email help@rise-academy.ca with: Your name, Your username, The course name, Details of the technical issue and the system you are using, Any error messages or screenshots that can help us understand the problem

Why is there a blank screen when I try to access the course?

A blank screen usually means your browser needs to be updated or isn’t compatible. Try these steps: (1) Switch to Chrome, Firefox, Safari, or Edge, (2) Clear your browser cache and cookies, (3) Disable any ad-blockers for the Rise site, (4) Try a different device. If the problem continues, contact help@rise-academy.ca.

My technical issue isn’t covered here. How do I get technical support for the course?

You can contact us for additional assistance. Our Rise team is available between 8:30am – 4:30pm, Monday to Friday and can be reached in the following ways:

By email at help@rise-academy.ca

Emails are the most efficient way to contact Learner Support. In your email, include:
1. Your name
2. The course name
3. Your username
4. Details of the technical issue and the system you are using (computer or mobile device, operating system, browser name and version)
5. A screenshot of the technical issue if possible
6. Phone number(s) where you can be reached

How do I navigate through the course?

Information on how to navigate through the course is available in the under the New Here? tab at the top of the screen.

I’m done studying for now. How do I save my progress and log out?

First, click SAVE & EXIT in the top right corner of the screen to close the Session and return to the course homepage. Next, click Log out next to your name in the upper right corner. You must log out of the course each time you finish studying to save your progress.

IMPORTANT: Your progress in an activity will not be saved if you stop partway through. You must receive a message onscreen stating that you have successfully completed the activity before you exit the Session or you will be returned to the start of the activity when you resume the course.

How do I know if my progress in the course is being saved?

As you move through the content and activities in a Session, a green check mark appears next to their titles on the right side of the screen when your progress is being saved. Once you complete a Session and all of its activities, the next Session becomes available.

IMPORTANT: Your progress in an activity will not be saved if you stop partway through. You must receive a message onscreen stating that you have successfully completed the activity before you exit the Session or you will be returned to the start of the activity when you resume the course.

How do I return to the place in the course where I left off before logging out last time?

The course automatically tracks your progress and resumes where you left off. When you open the course, the last Session you were in is indicated blue. Upon entering the Session, you will be returned to the last screen you were viewing when you left the course.

IMPORTANT: Your progress in an activity does not save if you stop partway through. You must receive a message onscreen stating that you have successfully completed the activity before you exit the Session or you will be returned to the start of the activity when you resume the course.

What can I do if my progress in the course is not being saved?

The most common reasons your progress isn’t saving:

(1) You didn’t click “SAVE & EXIT” before closing the browser – always use this button,

(2) You stopped in the middle of an activity – complete the full activity to save progress,

(3) Your browser cache needs clearing – try clearing your browsing data or using a different browser.

If the issue continues, contact help@rise-academy.ca

Will I be logged out of the course if I leave it inactive?

Your online connection may time out and the course may stop tracking and saving your progress if you leave the course idle for more than 2 hours. If you receive a time out message, you must save and exit the Session you are currently in, log out of the course, and then log back into the course to ensure your progress will be tracked going forward.

Why can’t I access the next Session in the course?

Once you complete a Session and all of its activities, the next Session becomes available. You must successfully complete all activities included in the Session to advance in the course. The answers for the activities are located in the content of the respective Session. An activity is only considered completed once you receive a message onscreen stating that you have successfully completed the activity and a green check mark appears beside the activity’s title along the right side of the screen.

Can I access the course materials on mobile devices?

Yes, the courses are designed to be accessible on various devices, including computers, tablets, and smartphones. Ensure your device has a stable internet connection and a compatible browser.

How can I print the online course screens/pages?

The course screens/pages are not printer-friendly. You can find the content in the free e-textbook called a “Unit Manual” included with each unit.

If I am licenced in a different province and want to become licenced in Alberta, do I need to take this training?

No. If you hold a Real Estate Licence in any other province, the pre-education requirement is waived. Proceed to Step 2 – register with RECA. Note: licencees in some USA jurisdictions also have pre-education training requirements waived. See RECA for a complete list.

I am licenced in a different province but want to become licenced in a new area of practice. Do I need to re-take the Fundamentals of Real Estate?

Please contact Registration Services at registration@reca.ca  for detailed information.

If I do not meet the eligibility criteria, can I still take the course?

Yes, anyone may purchase and complete the course. You will not receive a completion certificate without providing a RECA ID.

Are the practice tests included?

We offer FREE Exam Banks with both the Fundamentals of Real Estate and Practice of Residential Real Estate Courses. You can take as many FREE practice tests as you need.

What is the Real Estate’s Associate Program or REAP?

The training offered by Rise including the Fundamentals of Real Estate and the training classes for each of the four areas of practice also referred to as REAP or Pre-Licencing Education.

What is the Pre-Licencing Education?

The training offered by Rise including the Fundamentals of Real Estate and the training classes for each of the four areas of practice also referred to as Pre-Licencing Education or REAP (Real Estate’s Associate Program).

How long do I have to complete the course?

Students have one year to complete the course.

What if the course expires before I finish it?

Courses expire 12 (twelve) months from the original date of purchase. For those courses that expire 12 (twelve) months after the date of purchase, the student will be granted an automatic 1 (one) month extension at no charge and such 1 (one) month free extension will be applied immediately after the initial 12 (twelve) month term.

Extensions or reactivations cannot be granted beyond 13 (thirteen) months from the original date of purchase of the course since in all events, the course expires 13 (thirteen) months from the original date of purchase.

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Do you offer study sessions?

Yes!  Rise offers FREE weekly webinars delivered in real time in a remote classroom and led by a subject matter expert.

How long does it take to become a real estate associate broker or broker?

It takes a minimum of two years but likely longer. You have to complete all the education (6 courses in total), all the related exams, have two years of experience as a licenced professional within the last five years.

Can I complete the Practice Area Courses before I complete the Fundamentals?

This is not recommended. The fundamentals course is RECA’s first required pre-licencing training course and sets you up for success in the other courses. RECA will not allow you to take the exam for the Areas of Practice without first completing the Fundamentals of Real Estate Training Course and passing the associated exam.

Can I take the Rise Academy Course if I have completed the Fundamentals Course or other pre-requisite courses with another Recognized Course provider?

You may complete courses from different providers.

Do you offer one-on-one tutoring?

Yes!  Rise offers private, online tutoring sessions taught by one of our subject matter experts.

Why do I need a RECA ID Number?

In order to be eligible to write the exam to obtain a real estate license in the province of Alberta, you must first register with the Real Estate Council of Alberta (RECA).

How do I get a RECA ID Number?

1. Set up a myRECA account at myreca.ca
2. Complete your Eligibility Application and submit through myReca
3. Pay the fee.

What are the eligibility requirements to register with RECA?

1. Be at least 18 years old
2. Have a high school diploma or equivalent
3. Demonstrate English proficiency
4. Provide a certified criminal record check
5. Be able to lawfully study and work in Canada
6. Be able to provide specific government issued identification (ID)

Is there an exam for the course?

Yes.  The course exam is administered by RECA.  You must obtain and provide a RECA ID number in order to complete the course and to register for the course exam.  You can read about the third party provider here.

What do I need from Rise before registering for the exam?

You must be marked “Ready for Exam” in the MyRECA system. Rise submits this status after confirming course completion.

Can I take the practice areas exam(s) before I take the fundamentals of real estate exam?

No. You must first write the fundamentals exam prior to writing in a practice area.

What is the passing grade for the exam?

RECA sets the passing grade at 70%.

Can I take the exam if I haven’t  completed the course?

No. The only exception is if you have completed the course in another approved jurisdiction.

Do I write the exam in person or online?

You have a choice! You can book for an in-person proctored exam or an on-line proctored exam.

How do I book my exam?

Login to your account at MyRECA.ca for instructions on how to book your exam.

What if I require a special accommodation for my exam?

If you require special accommodations, you must first be approved by RECA. You must provide RECA with current documentation from a qualified professional explaining in detail the reasons for the accommodation and specific recommendations proving your need for any accommodation. Please email Credentialing Support Services at education@reca.ca to find out more about your options.

How do I schedule, reschedule or cancel my exam?

Read about how to schedule / reschedule your exam here.

What do I need to know before I write my exam?

Read RECA’s Online testing requriements documetn before you write your exam.

How do I get prepared to write the exam?

Click here for a list of tips and support on how to prepare to write your exam.  

Where can I write my exam in person?

There are several testing centers across Alberta. Find a list here.

Is there an exam study guide?

How do I join a brokerage?

Find a brokerage you want to work for and apply for employment.

How should I choose a brokerage?

Interview several brokerages and find the one that best suits your needs. See the attached list of questions list of questions provided by RECA to ask when interviewing a broker.

How do I get licenced?

The Brokerage you are working for will begin the licencing process. You will have to provide them your myRECA username. They will then use their brokage myRECA account to initiate your application. Once this is started, log back in to your myRECA account and fill out the balance of your application. When it is accepted by the broker and your fees are paid you are registered, licenced and may begin work!

How do I know if I am licenced?

Check your licence status in the licence tab of your myRECA account. It should indicate you are authorized and show what sectors are on your licence (for real estate). (tutorial) 

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